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SUTRAKATHAN / CUSTOMER CARE

From our house
to yours.

Shipping, returns and the details that help you wear your story with confidence.

01 / SHIPPING

Always free.

No shipping charge is added to your order.

02 / PRE-ORDER DISPATCH

From 14 November 2026.

Pre-orders are open from 20 October 2026, subject to available stock. Shipping begins on our official launch date, 14 November 2026. This is the dispatch start date, not a guaranteed delivery date. Contact customer care for an update on your order.

03 / RETURNS

Two weeks.

We offer a 14-day return window. Contact us with your order number to begin a return.

A little help,
along the way.

How do I request a return?

Email ssrijanaa3@gmail.com or call +91 98985 08833 within the two-week return window. Include your order number and the item you wish to return. Customer care will provide the return address and next steps.

Where is my order?

Pre-orders begin shipping from 14 November 2026. Delivery timing depends on your destination and the carrier after dispatch. Contact us with your order number for delivery assistance.

Which size should I choose?

Our T-shirts use oversized silhouettes and sizes S, M, L, XL and XXL. Availability is shown on the product page. Contact us for garment measurements before ordering.

My size is out of stock.

Out-of-stock sizes cannot be purchased. Where available, use the stock notification option on the product page or contact customer care.